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Privacy statement

How We Collect Information

Many of the ways in which you interact with our Lea Stening Health website (“Site”) allow us to learn more about you. We collect and store statistics and other information about the online activities of our visitors on an aggregated (collective) basis. For example, we track the number of people who view each page to learn which features are the most popular. But in these, and almost all other instances, we do not obtain personally identifiable information about you.

In those instances where we do collect personally identifiable information, you have the option of choosing to reveal it to us. Examples of when you voluntarily submit this kind of information include (but may not be limited to) when you send us feedback or post in our forum. In the event of a complaint, we may also receive personally identifiable information about you from other parties or from other users or third parties who may communicate information to us about you in relation to that complaint.

How We Use and Disclose Your Information

We do not sell your personally identifiable information to third parties. So, for example, we do not sell your email addresses or your name and personal demographic information to mass marketers. We use your information on an aggregated basis to do such things as operate our site, enhance our site, and sell and deliver advertising. We also use this data, both aggregated and personally identifiable; to enhance your on-site experience by displaying content and marketing messages that we believe will be of interest to you. We may from time to time, disclose aggregated information about the Site to third parties. Note that some online activities you choose to do necessarily lead to disclosure of your personally identifiable information to third parties for example when you post a message in our forum.

In some situations, we share only aggregated personal information with third parties that provide services to us in order to enhance the functionality available to you as part of the Site. In some cases we use your personally identifiable information to provide information to you, such as to send newsletters to you that you request.

Cookies and other tracking methods

Cookies are small pieces of information stored on your hard drive, not on our site. We use cookies or, in a limited number of cases, IP addresses for a number of reasons. (1) Cookies allow you to store your password without having to constantly re-enter it. (2) Cookies can also help us to tailor the Site or a marketing message to better match your needs and interests. (3) Cookies allow us to better understand how users use the Site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but there may be some reduction in the functionality of the site if you do.

Other Sites

Please note that if you provide any information on your own or directly to parties who provide service to our Network, any Consultant in our centres or any other sites you encounter on the Internet (even if these sites are branded with our branding), different rules may apply to their use or disclosure of the personal information you disclose to them. We encourage you to investigate and ask questions before disclosing information to third parties.

Limits on Our Abilities

Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or enquiries, we can (and you authorise us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our discretion or as may be required under law, believe necessary or appropriate.


We use industry-standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers where appropriate. However, “perfect security” does not exist on the Internet. We hope this policy clarifies our procedures regarding your personal information. We at Lea Stening Health encourage you to learn as much as you can about your privacy on the Internet.

Lea Stening Health owns the copyright in the Site. No part or parts hereof may be reproduced, distributed, republished, displayed, broadcast, hyper linked or transmitted in any manner or by any means or stored in an information retrieval system without the prior written permission.

The foregoing policies are effective as of 13 December 2011. Lea Stening Health reserves the right to change this policy at any time. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights or obligations in or on behalf of any party.

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